Reputation Defender
Reputation Defender Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Reputation Defender has 1.4 star rating based on 37 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Customer service, Deliverables, Great sales pitch.
Cons: Doesnt know what they are doing, Quality of product, No clue about seo.Recent recommendations regarding this business are as follows: "Do not use.", "Stay away", "DO NOT HIRE THIS COMPANY", "DON'T USE REPUTATION DEFENDER!", "Don’t use this company.they’re trash. Incredibly dishonest, unethical".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Reputation Defender has 1.4 star rating based on 37 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Customer service, Deliverables, Great sales pitch.
Cons: Doesnt know what they are doing, Quality of product, No clue about seo.Recent recommendations regarding this business are as follows: "Do not use.", "Stay away", "DO NOT HIRE THIS COMPANY", "DON'T USE REPUTATION DEFENDER!", "Don’t use this company.they’re trash. Incredibly dishonest, unethical".
Most users ask Reputation Defender for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Ripped off
Lost $15,000 and they asked for more.
I lost my savings.
False allegations ruined the family reputation.
User's recommendation: Do not use.
Ripoff alert
These guys are absolutely awful. Maybe at one time they were good.
Took loads of money up front based on promises. They never delivered any results.
Time and time again I complained and all I was told was I think things look good, give it time.
After a year absolutely zero negative results moved and almost none of the content they created appeared in search results.
This company is a scam.
User's recommendation: Stay away
Reputation Defender is a Scam
This company never was able to remove any negative things - in fact, the negative searches about me increased after hiring them. As soon as I stopped using their "services", my reputation online actually IMPROVED.
What a waste of money, and time. Save yourselves.
User's recommendation: DO NOT HIRE THIS COMPANY
I'm furious at their approach and lack of results!
I paid $3000 to start with and they promised several things that would become suppressed in the internet and those that would be completely eliminated. When I did my search after working with them and giving them all the information they asked for about m, for 9 months, I found my profile was worse! Unbelievable!!
- No results
Preferred solution: Deliver product or service ordered
User's recommendation: DON'T USE REPUTATION DEFENDER!!
This company is terriible. They steal your money and do not do anything to help you
I paid them $6000.00 to remove a phony negative ad on the internet about my company. They told me they would remove it. They strung me along for over a year.
This company lied to my lawyer and to the BBB, saying it S would return my money but it was evident after a full year of waiting, this company was just going to keep my money while doing absolutely nothing to assist me or to give me what I had paid for.
- Company lies
- Cop
Preferred solution: give me back additional money for having kept my money for over one complete year without rendering me any service that I needed.as well as interest at 9% f plus additional money as a penalty for abusing me for more than a year
User's recommendation: Stay away from this company. You will never get what you have paid for.
Rude, unprofessional, dishonest and unethical
I wish I had done my due diligence and read all these reviews before spending thousands on a package. They outsource all their content to third world writers who copy and paste from simple goodie searches and frequently ignore your suggestions.
When I asked for some kind of accountability I was verbally assaulted by the tween assigned to my account. These guys are trash....surprised theyre still in business.
User's recommendation: Don’t use this company....they’re trash. Incredibly dishonest, unethical
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis company was hired to suppress a negative post on my Google search. They did not follow-through on their promises, and then tried to get more money out of me.
Reputation Defender
1400A Seaport Blvd, Suite 401, Redwood City, CA 94063
877-976-****
Contact Patrick Watson
I hired Reputation Defender to push down a negative post from Google Search. On April 30, 2020, I paid them $2,500.00 using my Discover Card in order to do so.
They said I would start to see the post pushed down starting in three months, and continue to move down to the second or third page of google search results after that. I provided the required information to them so they could write articles to post that would supersede the article which I wanted pushed down. They scheduled a progress review meeting with me on 8/12/2020. Upon scheduling that meeting, I was told there should be some good progress made by then.
During the time from when I ordered their services in April, to my progress meeting in August, the offending post has moved up from position 3 to position 2 in my google search results. Upon expressing my displeasure for not seeing any results, I was told that I should not have expected the minimal service package that I purchased to have any effect on my Google results (which I hired them to fix). I was approached to move up my tier of service and pay an additional $7500.00 to $10,000. They explained that this would be the only way in which I could see any results.
So as you can see, during the time in which I was working with Reputation Defender, the offending post not only didn't get pushed down, but in fact moved up. They did not do what they claimed they would do if hired. I want a $2,500.00 refund, based on Reputation Defender not providing the service for which they were hired.
In addition, I think trying to do a bait and switch to exhort a substantial additional fee from me to do what was supposed to already have been done is very unethical. They should not be allowed to practice these deceitful and unethical business practices.
- Quality of product
- Doesnt know what they are doing
- Dont even remove you not even 1 day
Preferred solution: Full refund
User's recommendation: Do Not Hire Reputation Defender
"Free Reputation Report Card" is a misleading offer.
The free offer is just to get your information to try and sell you an unneeded service. The information they collected was insufficient to identify me from others with my name.
When they contacted me and I said their system is garbage, the response was "It's just a google search of your name!". Yes they used the exclamation mark in their response.
Horrible Company
I called them and told them my issue. They then accused me of what I was already exonerated of.
I asked for an apology thinking he mis-spoke, and he refused.
Maybe the dumbest company I have ever spoke with. Filing complaint with the BBB.
Preferred solution: Apology
User's recommendation: Don't bother
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDont waste you cash they lie.. and its not cheap
I WASTED $500.00. THEY told me that they could remove negative tracking like spokieo.
Truthfinder..ect. they took NOTHING off the internet.. my ex foud out everything online.. everthing they were supposed to remove my address phone ect....
came to my house smashed out wondows in my car and home thank the lord she didnt have a gun...i was pleading with them to get me off the internet or refund my cash.. neither happened. 500.00 thrown away... now they say for more cash they can do more...
WHAT????? Are you kidding me!!! They did Absolutely NOTHING TO HELP ME not even 1 day free of seeing my profile AND address on line.. NOT 1 DAY!!!!
AHHHHHHHHH i hate being ripped off. My ist impression was " dont do it" nothing comes off that is put on the internet.. so let me carve my warning in the internet... BE WARNED if you use reputation defender...
YOU WILL THROW AWAY YOUR CASH...
500.00 FOR 6 MONTHS 1000.00 FOR A YEAR... i can smash myself in the face every time i think about it for being so stupid as to believe such lies..
DONT BE LIKE ME Arthur Sequeira
bluzmahn66@***.com
- Great sales pitch
- Dont even remove you not even 1 day
Preferred solution: Deliver product or service ordered
Bad idea
They scan similar name of you and its not for you. As soon as you put your information. You start getting calls from them as scam or maybe from different companies.
Reputation Defender Intentionally Boosts Negative Listings
After consulting with Reputation Defender over negative listings, I decided to go with another company but started receiving RD's promotional emails. I had made great progress pushing the links down with the help of another company, but in only a few hours the negative links rocketed to page 1 shortly before receiving offers from Reputation Defender.
It took several months to rebuild my reputation, but then coinciding with each email from Reputation Defender, the negative links rocketed back to page 1. Coincidence? I have heard many others say the same thing, but I could not believe it until I experienced it. What they are apparently doing is programming an SEO to boost negative listings you provide to them to coincide with their marketing program. I do not have proof per se, but this is clearly a comment complaint with this company.
This has jeopardized my job and made all my efforts and expenses wasted. Many others have said the same thing. RD, you would make more money if you actually helped people instead of jeopardizing their livelihood.
To all others looking to hire this company: WARNING! Do not even consult with their reps about negative listings. They will use the negative listings against you to market their program, extort money, or otherwise justify the business need for them.
Total rip off
In my opinion we were scammed. They ask you to enter a bunch of information about yourself to their website then they use freelance writers from third world countries to keep rewriting the same content and publishing it on bogus websites.
That is all you will get for thousands of dollars.
Then when the contract term expires and you ask where the results are they tell you it will require another term and another several thousand dollar payment to achieve the results. Total waste, they are taking advantage of vulnerable people.
Don't pay this company Upfront!
Total waste of money. After paying upfront communication was impossible.
Results were nothing like they promised! DO NOT PAY!
- Doesnt know what they are doing
- Quality of product
- Results and they are thieves
Preferred solution: Full refund
You are a fraud
So when a company screws us you idiots take money from the *** & erase the negative reviews! What ever happened to honesty?
Bad news
They told me they would fix this problem for me but all they did was take my money and do absolutely nothing when i call they have nothing but excuses. To the point i had to call the sheriff's department and file a report opening a case against them, file a law suit and call in the feds for computer fraud. I would not dral with them
About
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Reputation Defender was launched in 2006. The company's operation is aimed at defending their customer's reputation on the Internet. The company services customers in more than 35 countries. Reputation Defender researches all the possible information about an applicant and his family, presents it to the customer, and then removes (at the request) all the inaccurate and inappropriate information. This also can be done with the personal information, like name, address, and phone number. These services are provided via number of products: MyReputaion (online reputation management for souses), MyPrivacy (personal data protectio), MyChild (online reputation management for children), and MyEdge (online PR engine). MyReputaion and MyPrivacy products cost $99 per year, while MyChild charges $14.95 per month.
Reputation Defender is ranked 45 out of 185 in SEO and Reputation Management category
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They are a ripoff