Not resolved
Coverage Area
Customer service
Diversity of Products or Services
Price Affordability
Privacy and Data Security
Value for money

Terrible experience.Aaron was VERY rude durring initial consult.

Was simply trying to understand pricing structure. Monitoring 4x per year is 1000$, or 250$ per check in. Exact same monitoring 12x per year is $5000, or 415$ per check. The same check is more expensive the more you want it done.

Which as a business model makes ZERO sense. Aaron then went on to question my business experience and intelligence. He became indignant and insisted he didn't have to justify anything to me and told me maybe I should just hire an assistant to do the work instead. I have never had a business treat me so poorly when I was simply trying to understand how their business could benefit my life.

Shameful how you treat people.Conversation was recorded if management would like to listen for themselves.

Review about: Reputation Defender Reputation Management Service.

Reason of review: Poor customer service.

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