Reputation Defender Reviews and Complaints
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I paid 2500 dollars to get some negative news suppressed. They supposedly worked for 6 months on the issue. The news article in question move from position 2 in google to position 3. Then I get some call from my 'account manager' suggesting that they are DONE WITH...
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Review
Reason of review
Not as described/ advertised
Loss
$2500
Preferred solution
Let the company propose a solution
Reputation Defender's contract says that they don't guarantee ANY results, much less positive results. When after several months of work, they had done incredible damage to my online reputation using methods they never discussed at any point, they refused to stop doing...
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Review
Cons
- Quality of product
- Doesnt know what they are doing
- No clue about seo
Reason of review
Not as described/ advertised
Loss
$8000
Preferred solution
Full refund
Tags
Reputation Defender - Exploitation and Breach of Privacy
This company, by an employee’s own admission, preys upon women like myself; trying to hide from stalkers and/or working for Planned Parenthood type organizations. If you do not renew, they purposefully open your information to every predator internet company there is,. They have done nothing to protect my personal information but, instead, RESELL IT!
Review
Reputation Defender - Anothee pissed customer
1. The content that they write about you is if written by an 8th grader. 2. Doesn't bury the bad story 3. They take your credit card number and keep charging without sending you an invoice or notice. Don't give your credit card number to them.
Review
After quite a bit of aggressive marketing and promises, I signed up for their 7500 program. ($7,500). Every month when I checked the progress, the negative content stayed where it was. I am now out all my money, the campaign is over and they are telling me I need to...
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Review
Reason of review
Not as described/ advertised
We paid $8k for them to remove one website with an untruthful review about us off of page one. Instead it moved higher on page one. They claimed they couldn't do anything because it wasn't part of our package which was the complete opposite of what they told us when we...
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2 comments
Lol
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Review
Reason of review
Bad quality
They said they can fix our online reputation. There is absolutely no difference after 3 months and all we get are emails from them saying we are improving so great and there is zero improvement. They do not even reply to my emails. Took my money and ran. I am very...
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Review
Reason of review
Poor customer service
Preferred solution
Full refund
They made lots of promises and nothing came true. The negative listing didn’t go down a single spot. All promises were made over the phone and later they denied ever saying that. Read the fine print and get everything in writing! Or even better find a different...
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1 comment
If you do not renew, they slam your profile with 2-3 times the internet exposure that you had before hiring them. This is a scam and can be prosecuted by the Attorney Generals...
Review
Reason of review
Not as described/ advertised
Pissed Consumer is a good platform when you are angry, but I would like to give a good review to Reputation Defender after the experience I had with their company. In all transparency, I am creating a new review based on the customer service that I have received from...
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1 comment
Total BS
Review
Pros
- Customer service
Reason of review
Good customer service
Resolved
First of all, they promised to bury some bad news about me. They created 37 websites with incorrect information ie. the wrong name, the wrong home town (which I corrected three times) and called me Mr. Putnam, who is my father, my name is KATE, that is clearly a...
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2 comments
I'm speculating you posted this revised review as part of an agreement with them. Hopefully you got the full refund as part of any settlement. I'm having a very negative exper...
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Review
Cons
- No clue about seo
- Doesnt know what they are doing
- Quality of product
Reason of review
Bad quality
Loss
$2000
Preferred solution
Full refund
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That's what you get for being a *** company in the first place