Filter by rating
filters
State:
Show
City:
Show
Product:
Show
1.0
Details
I paid 2500 dollars to get some negative news suppressed. They supposedly worked for 6 months on the issue. The news article in question move from position 2 in google to position 3. Then I get some call from my 'account manager' suggesting that they are DONE WITH...
View full review
2 comments
Anonymous
#1654271

That's what you get for being a *** company in the first place

Review
#1396906 Review #1396906 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$2500
Preferred solution
Let the company propose a solution
1.2
Details
Reputation Defender's contract says that they don't guarantee ANY results, much less positive results. When after several months of work, they had done incredible damage to my online reputation using methods they never discussed at any point, they refused to stop doing...
View full review
Review
#1387480 Review #1387480 is a subjective opinion of poster.
Cons
  • Quality of product
  • Doesnt know what they are doing
  • No clue about seo
Reason of review
Not as described/ advertised
Loss
$8000
Preferred solution
Full refund
Tags
  • Arrogant
  • Uncaring Company

Reputation Defender - Exploitation and Breach of Privacy

1.0
Details
This company, by an employee’s own admission, preys upon women like myself; trying to hide from stalkers and/or working for Planned Parenthood type organizations. If you do not renew, they purposefully open your information to every predator internet company there is,. They have done nothing to protect my personal information but, instead, RESELL IT!
View full review
Review
#1351442 Review #1351442 is a subjective opinion of poster.

Reputation Defender - Anothee pissed customer

1.1
Details
1. The content that they write about you is if written by an 8th grader. 2. Doesn't bury the bad story 3. They take your credit card number and keep charging without sending you an invoice or notice. Don't give your credit card number to them.
View full review
Review
#1330004 Review #1330004 is a subjective opinion of poster.
1.0
Details
After quite a bit of aggressive marketing and promises, I signed up for their 7500 program. ($7,500). Every month when I checked the progress, the negative content stayed where it was. I am now out all my money, the campaign is over and they are telling me I need to...
View full review
Review
#1301647 Review #1301647 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
We paid $8k for them to remove one website with an untruthful review about us off of page one. Instead it moved higher on page one. They claimed they couldn't do anything because it wasn't part of our package which was the complete opposite of what they told us when we...
View full review
2 comments
Anonymous
#1681510

Lol

Review
#1244430 Review #1244430 is a subjective opinion of poster.
Reason of review
Bad quality
They said they can fix our online reputation. There is absolutely no difference after 3 months and all we get are emails from them saying we are improving so great and there is zero improvement. They do not even reply to my emails. Took my money and ran. I am very...
View full review
Review
#1231203 Review #1231203 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Full refund
1.0
Details
They made lots of promises and nothing came true. The negative listing didn’t go down a single spot. All promises were made over the phone and later they denied ever saying that. Read the fine print and get everything in writing! Or even better find a different...
View full review
1 comment
Anonymous
#1553620

If you do not renew, they slam your profile with 2-3 times the internet exposure that you had before hiring them. This is a scam and can be prosecuted by the Attorney Generals...

Review
#1220150 Review #1220150 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
3.7
Details
Pissed Consumer is a good platform when you are angry, but I would like to give a good review to Reputation Defender after the experience I had with their company. In all transparency, I am creating a new review based on the customer service that I have received from...
View full review
1 comment
Anonymous
#1550050

Total BS

Review
#1206442 Review #1206442 is a subjective opinion of poster.
Pros
  • Customer service
Reason of review
Good customer service
Resolved
5.0
Details
First of all, they promised to bury some bad news about me. They created 37 websites with incorrect information ie. the wrong name, the wrong home town (which I corrected three times) and called me Mr. Putnam, who is my father, my name is KATE, that is clearly a...
View full review
2 comments
Anonymous
#1723615

I'm speculating you posted this revised review as part of an agreement with them. Hopefully you got the full refund as part of any settlement. I'm having a very negative exper...

Review
#1200577 Review #1200577 is a subjective opinion of poster.
Cons
  • No clue about seo
  • Doesnt know what they are doing
  • Quality of product
Reason of review
Bad quality
Loss
$2000
Preferred solution
Full refund