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I paid 2500 dollars to get some negative news suppressed.

They supposedly worked for 6 months on the issue. The news article in question move from position 2 in google to position 3.

Then I get some call from my 'account manager' suggesting that they are DONE WITH THEIR WORK....AND I SHOULD UPGRADE AND PAY ANOTHER 5K

I told them thanks for NOTHING...they spun up a bunch of fake web sites....kept sending me emails asking me to change passwords/....would setup a monthly phone call and would literally accomplish nothing during the phone meeting.....THEY LITERALLY DID help me with my negative search results. useless....would not recomend them at all...and I spoke with a manager and he wasnt helpful either

Reason of review: Not as described.

Monetary Loss: $2500.

Preferred solution: Let the company propose a solution.

Company wrote 0 private or public responses to the review from Nov 09.
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